Payment Policy

Effective Date: February 18, 2025

At NETOPIX, we strive to offer a seamless and secure shopping experience for our customers. This Payment Policy outlines the terms and conditions regarding payments for products purchased through our website. By making a purchase with us, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept a variety of secure payment methods to provide flexibility for our customers. You can choose from the following payment options at checkout:

  • Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards
  • PayPal
  • Other Secure Payment Methods (as available)

Please note that the payment method selected at checkout will be charged for the total order amount, including taxes, shipping costs, and any applicable discounts.

2. Payment Processing

Once you place an order, we will immediately process your payment through the selected payment method. Your order will be confirmed and prepared for shipment once the payment is successfully processed. If there is an issue with payment processing, we will notify you and provide instructions on how to resolve the issue.

3. Currency

All payments are processed in the currency selected at checkout. For international customers, please note that exchange rates may vary depending on your payment provider. NETOPIX is not responsible for any foreign exchange rates or transaction fees charged by your bank or credit card company.

4. Order Confirmation

After your payment is successfully processed, you will receive an order confirmation email that includes your order details, shipping address, and payment summary. This email serves as acknowledgment of your order. Please review the details carefully and notify us of any discrepancies immediately.

5. Security

We use industry-standard security measures, including SSL encryption, to protect your payment information during transactions. Your payment details are processed securely, and we do not store your sensitive information after the transaction is complete.

6. Failed Transactions

In the event of a failed payment (e.g., insufficient funds, expired credit card), we will notify you via email and allow you to update your payment information. If payment is not successfully processed within a reasonable timeframe, your order may be canceled.

7. Taxes and Duties

The total price of your order may include taxes, depending on your location. Sales tax will be applied based on the applicable rate for your region. International customers are responsible for any import duties, taxes, or additional charges imposed by customs authorities upon arrival in your country.

8. Discounts and Promotions

Any discounts or promotional codes applied to your order will be reflected in the total price during checkout. Discounts cannot be applied retroactively and are valid only for the specified time period.

9. Payment Disputes

If you believe a payment dispute is necessary, please contact us within 30 days of the transaction. We will work to resolve any issues as quickly as possible. However, NETOPIX reserves the right to reject any chargebacks or payment disputes deemed invalid or fraudulent.

10. Changes to This Payment Policy

We reserve the right to update or modify this Payment Policy at any time. Any changes will be reflected on this page with the updated effective date. We encourage you to review this policy regularly to stay informed about payment updates.

Contact Us

If you have any questions regarding our Payment Policy or need assistance with payment processing, please contact us:

  • Email: contact@netopix.xyz
  • Phone: 070 4993 4884
  • Address: 55 Trinity Crescent Street, Whiston, United Kingdom